Description based on the Specified Commercial Transactions Act
| Distributor | VISIONS |
| Name of the General Manager | Kumiko Yasufuku |
| location | 541.0041 1F Kitahama 1-2-3, Chuo-ku, Osaka |
| telephone number | 06.6222.1123 Reception hours: 13:00 - 19:00 (closed Thursdays and Fridays) |
| email address | info@v-i-s-i-o-n-s.com |
| URL | www.v-ision-s.com |
| Charges other than the product price | Consumption tax, shipping fee, bank transfer fee
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| Sales volume | From 1 piece |
| Payment Method |
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| Application expiration date | Within 7 days after receiving your order confirmation email *If we do not receive any contact from you and the payment due date has passed, your order will be automatically cancelled. |
| Delivery time | For items that are in stock, we will ship within 1 to 5 business days after payment is completed. However, please note that furniture and large items may take longer to ship. If there is a delay due to bad weather, circumstances of the delivery company, or any other reason, we will notify you by email or phone. |
| Product delivery method | After we make the arrangements, the delivery company will deliver the item. |
| Returns and Exchanges | If there is a problem with the product, such as damage during delivery, a defective product, or a product that is different from what you ordered, we will inspect the product and then offer a refund or exchange. In this case, we will cover the shipping costs associated with the return. As a general rule, we cannot accept returns or exchanges for the following:
For antiques and other second-hand products, it may not be possible to list all scratches, stains, damage, etc. As a general rule, we do not consider any products to be defective except for those damaged during shipping. Please note that we cannot accept cancellations after your package has been prepared for shipping. "User GuidePlease read the " carefully before placing your order. |
| Return deadline |
*Please note that we cannot accept returns for products that have passed their return deadline. |
| Return Shipping Fee | We will bear the cost of any damage during shipping, defective products, or products that are different from the order. |
